Automated Messaging & Review Management for Vacation Rentals
Effortless Messaging and Review Management for Enhanced Guest Satisfaction
Our Automated Messaging & Review Management service, exclusively available with our Property Listing Integration & Management service, revolutionizes your guest communication. By setting up custom messaging templates and automated review triggers, we ensure your guests receive timely information and prompt responses, enhancing their experience and boosting your property's reputation.
Why Choose Advensory?
⭐⭐⭐⭐⭐
✔ Streamlined Guest Communication:
Automated messages for every stage of the guest's journey, from booking to post-checkout.
✔ Customized Messaging Templates:
Tailored templates for booking confirmations, check-in instructions, guest check-ins, and more.
✔ Efficient Review Management:
Automated review system to consistently gather positive feedback and enhance your online presence.
What the Service Includes
Six Custom Channel Templates: Tailored templates for various guest interactions across different channels.
Seven Email Templates: Comprehensive email communication templates for a seamless guest experience.
Automated Review System: Setup of an automated review trigger with multiple positive review templates.
Trigger-Based Messaging: Automated sending of messages at the right time based on specific triggers.
Access Control for Reviews: Ability for clients to cancel, update, or trigger reviews and messages manually for each reservation.
The Process
-
Template Creation: Our team develops six custom channel templates and seven email templates tailored to your property and guest interaction needs.
-
Setting Up Triggers: We configure triggers to ensure that the right messages are sent at the right time, from booking confirmations to post-checkout review requests.
-
Integration with Channels: The templates and triggers are integrated across your chosen channels, with special attention to the capabilities of each platform.
-
Review System Setup: An automated review system is established, including the creation of multiple positive review templates.
-
Final Review and Training: We ensure everything is set up correctly and provide you with training on how to manage and adjust the automated system as needed.
Pricing
One property: $249
Three properties: $498 (third for free)
Five properties: $747 (two for free)
Price per property, per channel.
Requirements
Access to the client's account (credentials or co-hosting access with appropriate permissions).
This service is an add-on to the Property Listing Integration & Management service.
Delivery
Timeframe: 2 to 5 business days, depending on the number of properties.
Frequently Asked Questions
-
How does automated messaging enhance the guest experience? Automated messaging ensures guests receive all necessary information promptly, enhancing their overall experience and satisfaction.
-
Can I customize the automated messages and reviews? Yes, we provide customizable templates for messages and reviews, which you can modify as needed.
-
Is this service available for all rental channels? This service is offered for all channels, but the full version, including the automated review system, is only applicable with the integrated PMS.
Legal Disclaimer
Advensory's Automated Messaging & Review Management service is designed to enhance guest communication and online reputation. We are not responsible for individual guest interactions or the content of automated reviews. Service usage is subject to our terms and conditions.